Privacy policy

Data controller

Opazo Muellaje SpA ("Opazo Muellaje"), located at Av. Grecia s/n, Puerto de Antofagasta, Antofagasta, Chile, is responsible for the personal data collected through opazomuellaje.cl. For any privacy question you can write to contacto@opazomuellaje.cl.

What data we collect

Only the data you give us when you fill in the quote form or write to us: name, company, email, phone and whatever information about your cargo, vessel, agency and dates you choose to include.

This site does not use analytics, advertising tools or tracking cookies. Like any web server, the hosting provider may log technical connection data (for example, IP address and browser type) for security and operational purposes.

What we use your data for

We use your data only to answer your request, prepare a quote, coordinate the service you hire and keep up the business communication that follows. We do not sell or hand over your data to third parties for advertising.

The legal basis is your consent, given by ticking the box on the form, and the performance of pre-contractual steps or of the service contract you request.

Who we share it with

To deliver the form to our inbox we use the FormSubmit service (formsubmit.co), which acts as a technical intermediary. If you choose to contact us by WhatsApp or email, your messages are also subject to those services' terms.

We will only share your data with third parties when needed to provide the service you asked for (for example, with the shipping agency or transport you coordinate with us) or when required by law or a competent authority.

How long we keep it

We keep your data for as long as needed to answer your request and, if a service goes ahead, for the duration of the business relationship and the periods required by applicable legal, tax or accounting obligations. After that we delete or anonymise it.

Your rights

Under Chilean Law No. 19,628 on the protection of private life, and Law No. 21,719 which replaces it once in force, you may request access to, rectification, deletion of or objection to the processing of your data, and portability where applicable. You may also withdraw your consent at any time.

To exercise these rights write to contacto@opazomuellaje.cl with your name and request. We will reply within the legal time limits.

Security

The site is served over an encrypted connection (HTTPS) and we limit access to your data to the members of our team who need it to handle your request.

Changes to this policy

We may update this policy to reflect legal changes or changes in our services. The version in force is always the one published on this page, with its last-updated date.